Humans! We've got 'em.
While Dell Hosting has awesome hardware, our true talent comes from our associates. Our team of web hosting experts average 4 years of professional hosting experience. On top of that, all our support staff undergoes a rigorous internal training program – no support associate can man our chat, phone or support emails unless they have at least 160 hours of internal training on subjects such as the LAMP stack, email clients, CentOS and everything in between. If that’s not enough, our management team is composed of technology experts who average 10+ years of web hosting expertise. That is some serious street cred. We also strive to keep our associates happy through team outings, free lunches, annual picnics and more – because we know a happy associate is more likely to treat a customer well.
Fast, Reliable and Affordable Hosting
Our web hosting network is based on the fast and reliable Linux and Unix operating systems. It is monitored 24/7 for any unusual activity and benchmarked continuously for performance. This allows us to immediately respond to short-term issues as well as to grow our system optimally - keeping it broadband ready, economical and fully redundant at all times. Staying true to this technology and concept has allowed us to offer domain name registration and web hosting that consistently outperforms our competitors - in reliability, speed and economy. Dell is also the only hosting company to offer Max Speed Zones.
Dell Hosting Data Centers
Our fully redundant (N+1), climate controlled data centers on both coasts offer our customers reliability they can count on. Dell Hosting also just invested in brand new expansions and improvements to both data centers that included upgrades to our own carrier level platforms as well as consulting on our business partner’s improvements so that they better suit our needs. We have four Tier 1 ISP providers at all times – that means even if something catastrophic happened (think major natural disaster), we would have multiple backups to keep your data flowing. We also upgraded our own routers to carrier grade level for maximum efficiency. Our data centers are some of the most secure places on earth with armed guards, hand scanners and locked vaults – just like stuff you see in sci-fi movies.
Our background is business and technology - and we are always looking for new software, hardware and methods to compliment our existing tools. It's not just a matter of business but a matter of pride to our experienced staff. In fact, we have several times taken suggestions from customers and after formal evaluation, added the functionality to all of our servers.
Award Winning Support
We have broken and fixed just about everything website hosting related that can be broken and fixed. Combining this knowledge with friendly staff and responsive management yields our top rated tech support team. Dell Hosting has been rated as the best hosting service provider.
Rest assured, we will always take the time to completely answer your questions - 24 hours a day, 7 days a week. We have even put together some of the best information for building, maintaining and growing your website at our Web Hosting Support Center via ticketing system.
30-Day Money Back Guarantee
We stand by all our claims and invite you to try us out with no obligation. If we don’t live up to what you expect, we offer a no questions asked 30-day money back guarantee. We really want you to be happy. Seriously. We are 100% transparent about this.